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Elements and Performance Criteria

1. Prepare to inspect vehicle damage
   • Job requirements are determined from workplace instructions
   • Vehicle specifications and repair procedures from original equipment manufacturer (OEM) or authorised agency are accessed and interpreted
   • Hazards associated with the work are identified and risks are managed
   • Vehicle to be inspected is located, checked and confirmed against vehicle information in workplace instructions
   • Inspection methods are analysed, and most appropriate option for vehicle and job requirement is selected
   • Materials and equipment required to conduct inspection are sourced and prepared
2. Inspect vehicle damage
   • Vehicle is inspected to determine location and extent of direct and indirect damage according to OEM or authorised agency’s recommended procedures, workplace procedures and safety requirements
   • Accurate measurements are taken and inspection findings are recorded, including photographs where appropriate, according to workplace procedures
   • Vehicle inspection is completed without causing damage to vehicle or components
3. Complete repair report
   • Vehicle inspection report and repair plan are prepared and given to appropriate personnel according to workplace procedures
   • Direct and indirect damage to vehicle is clearly identified in report, based on workplace and OEM or authorised agency’s recommended repair procedures
   • Report is checked for accuracy and completeness and finalised for submission to insurance company and/or customer according to workplace procedures
   • Responses to queries about the damage inspection and repair report are provided when requested
4. Prepare to inspect vehicle damage
   • Job requirements are determined from workplace instructions
   • Vehicle specifications and repair procedures from original equipment manufacturer (OEM) or authorised agency are accessed and interpreted
   • Hazards associated with the work are identified and risks are managed
   • Vehicle to be inspected is located, checked and confirmed against vehicle information in workplace instructions
   • Inspection methods are analysed, and most appropriate option for vehicle and job requirement is selected
   • Materials and equipment required to conduct inspection are sourced and prepared
5. Inspect vehicle damage
   • Vehicle is inspected to determine location and extent of direct and indirect damage according to OEM or authorised agency’s recommended procedures, workplace procedures and safety requirements
   • Accurate measurements are taken and inspection findings are recorded, including photographs where appropriate, according to workplace procedures
   • Vehicle inspection is completed without causing damage to vehicle or components
6. Complete repair report
   • Vehicle inspection report and repair plan are prepared and given to appropriate personnel according to workplace procedures
   • Direct and indirect damage to vehicle is clearly identified in report, based on workplace and OEM or authorised agency’s recommended repair procedures
   • Report is checked for accuracy and completeness and finalised for submission to insurance company and/or customer according to workplace procedures
   • Responses to queries about the damage inspection and repair report are provided when requested

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Inspection methods mustinclude:	visual checking physical checking: taking measurements partial dismantling referencing OEM or authorised agency’s specifications.
Safety requirements mustinclude:	work health and safety (WHS) and occupational health and safety (OHS) requirements, including procedures for: selecting and using personal protective equipment (PPE) using measuring equipment.
Report must include:	material list estimation of time required to complete repairs.

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Performance Evidence

Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in this unit’s elements, performance criteria, range of conditions and foundation skills:

inspect three different damaged vehicles and legibly prepare damage inspection reports and recommended repair plans for each.

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Knowledge Evidence

Individuals must be able to demonstrate knowledge of:

work health and safety (WHS) and occupational health and safety (OHS) requirements relating to inspecting vehicle damage and determining repair procedures, including procedures for:

selecting and using personal protective equipment (PPE)

using measuring equipment

original equipment manufacturer (OEM) or authorised agency’s vehicle specifications and repair procedures

types and application of vehicle inspection methods, including:

visual checking

physical checking, including:

taking measurements

partial dismantling

referencing OEM or authorised agency’s specifications

procedures to determine indirect damage

reporting requirements.

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